Field Services · Integration
Housecall Pro + Voicent AI
Voice workflows that actually work — not just call transfers.
Voicent answers for Housecall Pro shops. The agent identifies the customer, checks their jobs, and drafts an estimate — turning phone calls into booked work for home-service pros.
Overview
Housecall Pro is built for home-service businesses that live on their phones, and Voicent keeps that phone answered. list_customers and get_customer identify the caller and their history, list_jobs and get_job let the agent speak to work already on the books, and create_estimate captures a new opportunity as a draft quote the office can send. Five actions, four of them realtime, so an overflow call becomes a documented estimate instead of a name scrawled on a pad.
What your agent can do with Housecall Pro
- list_customers
- get_customer
- list_jobs
- get_job
- create_estimate
How it works
- The agent identifies the caller with list_customers / get_customer and pulls their history.
- list_jobs and get_job let the agent answer questions about work already scheduled.
- For new work, create_estimate drafts a quote the office reviews and sends.
What the agent actually says
Put it in a workflow
Combine Housecall Pro with triggers, branches, and other connectors in a Voicent workflow.
Browse workflow templates →In practice
Callers turned into estimates without a human answering.
A plumbing company on Housecall Pro sends overflow calls to Voicent. The agent looks up the customer, reviews open jobs, and creates an estimate so the office wakes up to quotes ready to send.