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Privacy Policy

Last Updated On: June 12th, 2025

  1. Introduction

Voicent AI, a leading AI consulting company, is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when interacting with our website, services, or communications.

  1. Applicability

This Privacy Policy applies to all individuals who interact with Voicent AI, including but not limited to website visitors, clients, and partners. It covers the collection, use, and sharing of personal data and your rights under applicable privacy and data protection laws.

  1. Information We Collect

1. Personal Information: We may collect personal details such as your name, email address, phone number, and company name when you voluntarily provide it to us, for example, by filling out contact forms, signing up for newsletters, or requesting consultation services.

2. Project and Consultation Data: During consultation or project engagements, we may request details about your business operations, technical environment, or project goals. This information is solely used to provide, improve, and tailor our consulting services to meet your needs.

3. Usage Information: We may collect non-personal usage data such as IP addresses, browser type, device information, and browsing patterns. This data helps us understand how visitors use our site and allows us to enhance user experience. Where required by law, we will seek your consent before using analytics cookies or similar technologies.

  1. How We Use Your Information

- Service Provision: We use your personal data to provide and improve our AI consulting services.

- Communication: We may use your contact information to communicate with you about our services, updates, or other relevant information.

- Marketing: With your consent, we may use your data for marketing purposes, such as sending newsletters or promotional materials.

  1. Who We Share Your Information With

We may share your personal data with third-party service providers who assist us in providing our services. These providers are bound by confidentiality agreements and are required to comply with applicable data protection laws. We do not sell your personal data to third parties.

  1. Data Security

We implement robust security measures to protect your personal data from unauthorized access, breaches, or misuse. These measures include encryption, access controls, and secure data storage.

  1. SMS/Text Messaging

Consent and Opt-In By providing your mobile phone number to [Company Name], you expressly consent to receive text messages (SMS) from us at the number you provided. This consent is not required as a condition of purchasing any goods or services from us. You may opt-in to receive text messages through various methods including: providing your phone number during appointment scheduling, completing online forms, or verbally consenting during phone conversations with our representatives.

Types of Messages We may send you the following types of text messages:

  • Appointment confirmations and reminders

  • Schedule changes or cancellations

  • Service updates and notifications

  • Account information and alerts

  • Promotional offers (only if you specifically opt-in)

Message Frequency Message frequency varies depending on your interaction with our services. You may receive up to 5 messages per month for appointment-related communications. Promotional messages, if you opt-in, may be sent up to 2 times per week.

Message and Data Rates Standard message and data rates may apply depending on your mobile carrier and plan. We do not charge for sending messages, but your carrier may charge you for receiving them. Please check with your mobile carrier for details about your messaging plan.

Opt-Out Instructions You may opt-out of receiving text messages at any time by:

  • Replying "STOP" to any text message from us

  • Texting "UNSUBSCRIBE" to our messaging number

  • Calling us at [phone number] and requesting removal

  • Emailing us at [email address]

After you opt-out, you will receive one final confirmation message. You may continue to receive messages for a brief period while your request is being processed.

Help and Support For help or questions about text messaging, reply "HELP" to any message or contact us at [phone number] or [email address].

Carrier Compatibility Our text messaging service is compatible with most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Message delivery is not guaranteed and may be affected by carrier-specific policies or technical issues.

Data Collection and Use When you provide your phone number, we collect and store:

  • Your mobile phone number

  • Opt-in/opt-out preferences

  • Message delivery confirmations

  • Timestamps of consent and communications

This information is used solely for providing the text messaging service you requested and is not shared with third parties for marketing purposes without your explicit consent.

Data Retention We retain your mobile phone number and messaging preferences for as long as you maintain an active relationship with us or until you request deletion. Opt-out requests are maintained indefinitely to ensure we don't inadvertently re-add you to our messaging lists.

Third-Party Service Providers We use Twilio Inc. as our text messaging service provider. Your mobile phone number and message content may be processed by Twilio in accordance with their privacy policy, available at https://www.twilio.com/legal/privacy.


Consent and Opt-In By providing your mobile phone number to [Company Name], you expressly consent to receive text messages (SMS) from us at the number you provided. This consent is not required as a condition of purchasing any goods or services from us. You may opt-in to receive text messages through various methods including: providing your phone number during appointment scheduling, completing online forms, or verbally consenting during phone conversations with our representatives.

Types of Messages We may send you the following types of text messages:

  • Appointment confirmations and reminders

  • Schedule changes or cancellations

  • Service updates and notifications

  • Account information and alerts

  • Promotional offers (only if you specifically opt-in)

Message Frequency Message frequency varies depending on your interaction with our services. You may receive up to 5 messages per month for appointment-related communications. Promotional messages, if you opt-in, may be sent up to 2 times per week.

Message and Data Rates Standard message and data rates may apply depending on your mobile carrier and plan. We do not charge for sending messages, but your carrier may charge you for receiving them. Please check with your mobile carrier for details about your messaging plan.

Opt-Out Instructions You may opt-out of receiving text messages at any time by:

  • Replying "STOP" to any text message from us

  • Texting "UNSUBSCRIBE" to our messaging number

  • Calling us at [phone number] and requesting removal

  • Emailing us at [email address]

After you opt-out, you will receive one final confirmation message. You may continue to receive messages for a brief period while your request is being processed.

Help and Support For help or questions about text messaging, reply "HELP" to any message or contact us at [phone number] or [email address].

Carrier Compatibility Our text messaging service is compatible with most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Message delivery is not guaranteed and may be affected by carrier-specific policies or technical issues.

Data Collection and Use When you provide your phone number, we collect and store:

  • Your mobile phone number

  • Opt-in/opt-out preferences

  • Message delivery confirmations

  • Timestamps of consent and communications

This information is used solely for providing the text messaging service you requested and is not shared with third parties for marketing purposes without your explicit consent.

Data Retention We retain your mobile phone number and messaging preferences for as long as you maintain an active relationship with us or until you request deletion. Opt-out requests are maintained indefinitely to ensure we don't inadvertently re-add you to our messaging lists.

Third-Party Service Providers We use Twilio Inc. as our text messaging service provider. Your mobile phone number and message content may be processed by Twilio in accordance with their privacy policy, available at https://www.twilio.com/legal/privacy.


Consent and Opt-In By providing your mobile phone number to [Company Name], you expressly consent to receive text messages (SMS) from us at the number you provided. This consent is not required as a condition of purchasing any goods or services from us. You may opt-in to receive text messages through various methods including: providing your phone number during appointment scheduling, completing online forms, or verbally consenting during phone conversations with our representatives.

Types of Messages We may send you the following types of text messages:

  • Appointment confirmations and reminders

  • Schedule changes or cancellations

  • Service updates and notifications

  • Account information and alerts

  • Promotional offers (only if you specifically opt-in)

Message Frequency Message frequency varies depending on your interaction with our services. You may receive up to 5 messages per month for appointment-related communications. Promotional messages, if you opt-in, may be sent up to 2 times per week.

Message and Data Rates Standard message and data rates may apply depending on your mobile carrier and plan. We do not charge for sending messages, but your carrier may charge you for receiving them. Please check with your mobile carrier for details about your messaging plan.

Opt-Out Instructions You may opt-out of receiving text messages at any time by:

  • Replying "STOP" to any text message from us

  • Texting "UNSUBSCRIBE" to our messaging number

  • Calling us at [phone number] and requesting removal

  • Emailing us at [email address]

After you opt-out, you will receive one final confirmation message. You may continue to receive messages for a brief period while your request is being processed.

Help and Support For help or questions about text messaging, reply "HELP" to any message or contact us at [phone number] or [email address].

Carrier Compatibility Our text messaging service is compatible with most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Message delivery is not guaranteed and may be affected by carrier-specific policies or technical issues.

Data Collection and Use When you provide your phone number, we collect and store:

  • Your mobile phone number

  • Opt-in/opt-out preferences

  • Message delivery confirmations

  • Timestamps of consent and communications

This information is used solely for providing the text messaging service you requested and is not shared with third parties for marketing purposes without your explicit consent.

Data Retention We retain your mobile phone number and messaging preferences for as long as you maintain an active relationship with us or until you request deletion. Opt-out requests are maintained indefinitely to ensure we don't inadvertently re-add you to our messaging lists.

Third-Party Service Providers We use Twilio Inc. as our text messaging service provider. Your mobile phone number and message content may be processed by Twilio in accordance with their privacy policy, available at https://www.twilio.com/legal/privacy.


Consent and Opt-In By providing your mobile phone number to [Company Name], you expressly consent to receive text messages (SMS) from us at the number you provided. This consent is not required as a condition of purchasing any goods or services from us. You may opt-in to receive text messages through various methods including: providing your phone number during appointment scheduling, completing online forms, or verbally consenting during phone conversations with our representatives.

Types of Messages We may send you the following types of text messages:

  • Appointment confirmations and reminders

  • Schedule changes or cancellations

  • Service updates and notifications

  • Account information and alerts

  • Promotional offers (only if you specifically opt-in)

Message Frequency Message frequency varies depending on your interaction with our services. You may receive up to 5 messages per month for appointment-related communications. Promotional messages, if you opt-in, may be sent up to 2 times per week.

Message and Data Rates Standard message and data rates may apply depending on your mobile carrier and plan. We do not charge for sending messages, but your carrier may charge you for receiving them. Please check with your mobile carrier for details about your messaging plan.

Opt-Out Instructions You may opt-out of receiving text messages at any time by:

  • Replying "STOP" to any text message from us

  • Texting "UNSUBSCRIBE" to our messaging number

  • Calling us at [phone number] and requesting removal

  • Emailing us at [email address]

After you opt-out, you will receive one final confirmation message. You may continue to receive messages for a brief period while your request is being processed.

Help and Support For help or questions about text messaging, reply "HELP" to any message or contact us at [phone number] or [email address].

Carrier Compatibility Our text messaging service is compatible with most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Message delivery is not guaranteed and may be affected by carrier-specific policies or technical issues.

Data Collection and Use When you provide your phone number, we collect and store:

  • Your mobile phone number

  • Opt-in/opt-out preferences

  • Message delivery confirmations

  • Timestamps of consent and communications

This information is used solely for providing the text messaging service you requested and is not shared with third parties for marketing purposes without your explicit consent.

Data Retention We retain your mobile phone number and messaging preferences for as long as you maintain an active relationship with us or until you request deletion. Opt-out requests are maintained indefinitely to ensure we don't inadvertently re-add you to our messaging lists.

Third-Party Service Providers We use Twilio Inc. as our text messaging service provider. Your mobile phone number and message content may be processed by Twilio in accordance with their privacy policy, available at https://www.twilio.com/legal/privacy.


  1. International Data Transfers

If we transfer your personal data internationally, we ensure that such transfers are made in compliance with applicable data protection laws and regulations.

  1. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  1. Your Rights

You have the right to access, correct, and delete your personal data. You also have the right to opt-out of certain data processing activities and to withdraw consent for the use of your data. To exercise these rights, please contact us using the details provided below.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy regularly.

  1. How To Contact Us

If you have any questions or concerns about our use of your personal data, or if you wish to exercise any of your privacy rights, please contact us at:
- Email: [support@voicent.ai](mailto:support@voicent.ai)

- Phone: +1 912-655-5243

- Address: Voicent AI, Savannah, GA 31405

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