Template Library

See a real workflow before you talk to us.

Every Voicent agent runs a workflow — branching logic, live integrations, and post-call automation. Here are working templates across home services, legal, collections, and more. Open one to see every step.

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8 templates

Home Services

After-Hours Lead Capture → GoHighLevel

Recover after-hours calls as booked leads

inbound_call12 nodes3 connectors

HVAC / Field Services

ServiceTitan Job Dispatcher

Book dispatch jobs without a live dispatcher

retell_tool_call11 nodes3 connectors

Legal

Legal Intake Triage

Qualified intakes, zero paralegal phone time

inbound_call13 nodes2 connectors

Collections

Collections Call + Payment Link

Collect payments on the call, compliantly

retell_tool_call13 nodes3 connectors

All Verticals

Post-Call Summary → CRM

Every call logged to your CRM, automatically

call_ended7 nodes2 connectors

All Verticals

Appointment Booking + Confirmation SMS

Book appointments with a text in seconds

retell_tool_call13 nodes3 connectors

E-Commerce

E-Commerce Order Lookup

Answer order questions without a rep

retell_tool_call12 nodes3 connectors

B2B / SMB

QuickBooks Invoice Follow-Up

Chase overdue invoices on autopilot

call_ended8 nodes3 connectors